FAQ - Frequently Asked Questions

Requirements

What happens after I submit the access request?

Our team will verify your details and activate your account within 24 hours. You will receive an email with confirmation and instructions to log in.

Do I need a VAT number to register?

No, it is not mandatory. You can also register as a private individual, for example if you are a teacher or an organizer. In this case, orders will be issued without an invoice and you will receive a receipt.

What is the minimum order quantity to get discounts?

There are no minimum quantities. However, you will be entitled to increasing discounts based on the quantities added to the cart of multiple packs of the same type: for example, if you order 18 packs of Overgrip of 60 pieces you will be entitled to the maximum discount since this quantity corresponds to a master carton.

Can I buy even if I only organize tournaments occasionally?

Absolutely yes. Our program is designed specifically to support padel professionals and operators, even if they do not buy regularly.

Orders and Shipping

Where is your warehouse located?

Our central warehouse is located in Rome. From here all shipments to Italy and abroad depart.

How long does shipping take?

Orders are shipped within 24/48 working hours (unless otherwise indicated) and delivered by tracked express courier.

Can I pay by bank transfer?

Yes, all business accounts can use payment via advance bank transfer. Of course, you can also use other payment tools such as Credit Card, Google Pay, Apple Pay, etc.

Can I save my regular orders?

Yes, once your account is activated you can easily repeat orders, view your history and manage your purchases independently.

Discover our products for your business

  • FIP Certified Padel Balls

    Packs of 24, 12 and 6. Discover the convenience of our FIP certified padel balls. Ideal for your sports center or for your point of sale. Extremely competitive prices for resellers.

  • High grip Padel overgrip

    Rated on average 4.4 out of 5, our overgrips have had an indisputable success. Thanks to their high adhesive power they are appreciated by players of all levels. They are ideal to sell loose in your center or in convenient packs of 3, 6, 12, 22, 60 pieces.

  • Transparent and lightweight racket protectors

    It's as if they weren't there, thanks to their lightness and complete transparency. Ideal for protecting padel rackets of all types to avoid scratches and unwanted marks. A quality complement to add to your offer of products and accessories for Padel.

Exclusive benefits

  • Reserved Price List

    Competitive Pricing
    Access a B2B price list with net prices, quantity discounts and conditions designed for clubs, retailers and event organizers.

  • Fast Shipping

    Delivery in 24/48h
    Receive your orders quickly with tracked shipping. No waiting: we are ready to restock your warehouse.

  • Recurring Orders

    Simplified Replenishment
    Create quick orders in just a few clicks. You can reorder your favorite products or manage recurring purchases on your own.

Do you need more information?

You can contact us via email at hello@palbea.com

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